Privacy Policy
Last Updated: November 11, 2024
Thank you for using FitCal AI-Calorie Tracker&Coach (hereinafter referred to as "the App" or "the Service"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use,
store, and share your personal information, and how we protect your privacy rights when using our service. Please read this Privacy Policy carefully.
By using the App, you consent to the collection and use of your personal information in accordance with this Privacy Policy.
Definitions
- Personal Data: Any information that can identify you, including but not limited to your name, contact information, weight, height, age, gender, etc.
- Service: All features provided by FitCal AI-Calorie Tracker&Coach, including but not limited to food scanning, calorie tracking, exercise tracking, daily calorie plan generation, weight management, and personalized recipe recommendations.
- Account: Your user account registered in the App through which you access the services provided by the App.
- Device: Any device you use to access the service, such as a phone, tablet, or computer.
- Usage Data: Data automatically collected when you use the App, including device information, IP address, browser type, pages visited, and their timestamps.
Personal Information We Collect
- Information you provide: Basic information, weight, height, gender, age, etc., used to calculate your calorie requirements and provide personalized health recommendations and plans.
- Exercise information: Data provided when you use the App to log your exercise activities.
- Preferences and dietary preferences: We generate personalized recipe recommendations based on your food taste preferences.
- Other information: Any other information you provide through the App, such as target weight, health goals, etc.
- Automatically collected usage data: Device information (e.g., model, operating system, IP address, browser type), usage data (e.g., pages accessed, duration of use, clicked buttons, and paths), location data (if you allow us to access
your location).
How We Use Your Personal Data
We collect your personal data primarily for the following purposes:
- Provide and maintain the Service: Including generating your daily calorie plan, logging your calorie intake and expenditure, generating personalized recipes, etc.
- Personalized experience: Providing you with tailored health plans and recommendations based on your height, weight, gender, age, preferences, etc.
- Notifications and communication: Sending you updates, health tips, and recommendations related to the Service. You can opt-out of these notifications at any time.
- Data analysis and improvement: Using data analysis to optimize service performance, improve user experience, and enhance the accuracy of features.
- Provide customer support: Assisting you with issues encountered during usage, handling inquiries and feedback.
- Legal compliance: We may need to use or disclose your data under legal requirements, such as cooperating with government agencies or legal investigations.
Payment Information and Payment Services
Our services support purchases or subscriptions through the following payment methods:
- Google Pay: Payments processed via Google Pay.
- Apple Pay: Payments processed via Apple Pay.
- WeChat Pay: Payments processed via WeChat Pay.
All payment transactions are processed by the respective payment platforms, and we do not collect or store your payment information (such as credit card numbers, bank account details, etc.). All payment data is directly handled by these payment
platforms, and is subject to their privacy policies and security measures.
How We Share Your Personal Data
We are committed to protecting your personal data, but we may share or disclose your data in the following cases:
- Sharing with service providers: We may share your personal data with third-party service providers to help us operate and improve the service. For example, cloud storage services, payment processing, data analytics, etc.
- Sharing with affiliates: We may share your data with our affiliates to provide better services or use your data in service improvement and development.
- Business transfers or mergers: If we undergo a merger, acquisition, or asset sale, your personal data may be part of the transfer.
- Sharing with your consent: We may share your personal data for other purposes with your consent.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. You may request the deletion of your personal data at any time, but we may need to retain certain information to comply with
legal obligations or fulfill contractual duties.
Data Security
We take reasonable technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, please note that no method can guarantee 100% security on the internet, so we
cannot guarantee the absolute security of your data.
Children's Privacy
Our Service is not directed to children under the age of 13. We do not knowingly collect personal data from children under 13. If you are a parent or guardian and discover that your child has provided us with personal information, please contact
us immediately, and we will take steps to delete such data.
Your Rights
Under applicable data protection laws, you have the right to access, correct, delete your personal data, and withdraw consent for data processing at any time. You may also request a copy of your data or ask us to restrict the processing of
your data. To exercise these rights, please contact us.
International Data Transfers
We may transfer your personal data to servers and data storage facilities located outside your country or region for processing. By using the Service, you consent to the transfer of your data to other countries, where data protection laws
may differ from those in your country.
Privacy Policy Updates
We may update this Privacy Policy from time to time. When we update the policy, we will post the updated policy on this page and notify you within the App. Please review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or wish to exercise your privacy rights, please contact us at:
Email: CustomerTeam@rayenergytech.com
FitCal AI Calorie Tracker&Coach is committed to protecting your personal privacy and providing you with a safe and convenient health management experience. If you have any questions or doubts, please feel free to contact us at any time.